Refund policy

Due to the custom-made nature of our products, we are unable to offer refunds or returns unless the product is faulty, arrives damaged, you receive an incorrect item, or there is an issue caused by an error on our side.

Each Memory Locket is crafted uniquely for you, based on your chosen design and personalization.

We take great care to ensure quality in every piece, and we appreciate your understanding.

Salah Al Madani Trading FZ-LLC

Trade License Number: 5009957