Privacy policy

At Salah Al Madani Trading FZ-LLC, your privacy is deeply valued.

We understand that when you create something personal — like your own Memory Locket — you’re sharing a piece of your story with us. We take that responsibility very seriously.

 

 

1. Information We Collect

When placing an order or customizing your locket, we may collect personal information such as:

 

  • Your name, contact information, and shipping address.

  • Uploaded photos, text, or custom details for your Memory Locket.

  • Payment and billing information (securely processed by our trusted payment partners).

 


We collect this information only to process your order and provide a smooth, personalized experience.

 

 

2. How We Use Your Information

Your information is used solely for:

 

  • Creating and delivering your custom product.

  • Communicating with you about your order, delivery, or any support needs.

  • Improving our website and services to better suit your experience.

 


We will never sell or misuse your personal data, photos, or information.

We may share limited information only with trusted third parties (such as shipping providers or payment processors) when it’s necessary to complete your order — and only for that purpose.

 

 

3. Data Security

We use secure servers and encrypted systems to protect your personal information. Only authorized team members who handle order processing can access your data — and only for the purpose of fulfilling your order.

 

 

4. Photos & Personalization Details

If you upload photos or personal details for customization, they will be used only to create your product. We will not display, reuse, or share any of these materials without your explicit consent.

 

 

5. Cookies & Website Experience

Our website may use cookies to enhance your browsing experience, remember your preferences, and help you access your account faster. You can disable cookies anytime through your browser settings.

 

 

6. Updates to This Policy

We may update this Privacy Policy occasionally to reflect improvements or changes in our practices. The latest version will always be available on our website.

 

 

Your trust means everything to us — every locket we create holds memories, and we treat your privacy with the same care and respect we give to your story. ✨

Salah Al Madani Trading FZ-LLC

Trade License Number: 5009957